American Express has claimed an impressive five out of 11 prizes in this year’s uSwitch Credit Card Customer Satisfaction Awards.
The firm, which slipped from top spot last year, has reclaimed its crown with 92 per cent of its customers happy with its overall service.
Jose Vazquez-Mendez, VP Customer Service UK, American Express, remarked: “Customer satisfaction has always been a top priority for American Express and it’s good to see that our Cardmembers are happy with the service we deliver them.”
He added: “However, it’s important that we do not rest on our laurels and that we build on this success so that our customers continue to receive the level of customer service expected of us as one of the largest card providers in the world.”
Founded in 1850, American Express is a global financial services company headquartered in New York City.
It is best known for its credit card, charge card, and traveller’s cheque businesses .
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Tags: American Express, Card, Credit Card
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